Care Quality Commission - CQC Rated GOOD
CQC: Royal Primary Care Clay Cross | Grassmoor was inspected by the CQC in April 2019. This was a comprehensive inspection covering all aspects of the service provided by RPC.
Royal Primary Care Clay Cross | Grassmoor has been rated overall as GOOD.
This is testament to the hard work and dedication of the RPC team and independent proof that the services RPC offers to its patients have continued to improve since our last inspection in May 2018.
The achievement of CQC GOOD is a significant milestone for Royal Primary Care and we continue to work hard to further improve services for our patients.
Have you ever wondered why we do what we do?
Why do people choose to go into Health Care? How does it feel to spend everyday trying to do your best for patients and relatives in distress within the system we have and yet frequently being a target for criticism? Molly Case a nursing student successfully captures some of this in her poem:youtube video
NEW drop in Blood Test clinics, starting March 6th
As of Wednesday the 6th of March we are trialing a short "drop in" blood test clinic that doesn't require an appointment: you just need to inform the receptionist that you are attending on the day.
These will be every Wednesday from 8 to 10.30 AM and are for routine/urgent bloods requested on a letter/text or following an appointment with a clinician.
PLEASE NOTE: - If you normally have bloods taken during an annual review for ongoing Long term conditions, your blood test will still be taken at your Pre LTC appointment and attending the drop in clinic is not necessary.
The drop in clinic is for any blood tests that require repeating/ongoing monitoring (i.e quarterly bloods and requests from clinicians).
Be aware that the these are first come first served and due to the nature of the clinic could result in a wait, the receptionist will advise you how many people are ahead of you when you arrive.
If you have any questions or want to query your eligibility for the clinic please do not hesitate to get in touch with the surgery and we will be happy to advise you further.
Self help leaflets available for download
Many ailments don't require a GP - we have a host of information on how to deal with numerous common complaints here.
Cervical Cancer Prevention Week!
One in four women who are eligible for smears haven't had them done. RPC Head of Nursing Lisa Callaghan and RPC Clay Cross Lead Nurse Leanne Matusevics have been raising awareness of this very important womens health topic; interview here: Peak FM Cervical Screening Campaign.
BREXIT and Medications
Current Government advice is that there is no requirement to stockpile medications. Additional quantities of medication will not be prescribed because of BREXIT.
The Secretary of State for Health and Social Care has made the position quite clear in his letter of the 7th December 2018 which states "May I therefore take this opportunity to restate my message from August: UK health and social care providers – including hospitals, care homes, GPs and community pharmacies – should not stockpile additional medicines beyond their business as usual stock levels. There is also no need for clinicians to write longer NHS prescriptions. Local stockpiling by UK health and social care providers is unnecessary and could cause shortages in other areas, which would put patient care at risk. Any incidences involving the over ordering of medicines will be investigated and followed up with the relevant Chief or Responsible Pharmacist directly. The Department and the NHS will implement monitoring mechanisms to ensure Trusts are not stockpiling locally."
Do you live with chronic pain?
Royal Primary Care is running a short project with Martin Rothery to help our patients who live with chronic pain. Chronic pain is complex condition and current thinking supports the idea that it is related to unconscious processing of signals or messages between the body and the brain.
Martin is an experienced pain management therapist who is working with Dr Scriven and Royal Primary Care for a 10 week period; Martin sees patients in a 20 minute appointment and suitable patients will be contacted initially by text message.
Rapid pain elimination therapy is a safe and non invasive approach to the management of chronic pain.
If you live with chronic pain (chronic back pain, arthritis or fibromyalgia for example) and are on any of the following medications: gabapentin, pregabalin, morphine patches or capusles you could well be eligible for a session with Martin.
If you are eligible and have been approached please take advantage of the project and book an appointment with Martin.
Improving your GP Practice - Online Access
We are encouraging all our patients to register for online access; this is very useful for ordering prescriptions and booking appointments. We are also going to be making more use of secure text messages to confirm booked appointments, send reminders and inform you about results. We encourage all our patients to make sure we have an up to date mobile phone number.
Extended Access Appointments
As a patient at Royal Primary Care Clay Cross | Grassmoor you will be able to use the extended access appointments Wingerworth Surgery, Limes Medical Centre (Alfreton), Village Surgery (South Normanton), Clay Cross Medical Centre, North Wingfield Medical Centre and Staffa Health (Tibshelf).
This new service, commissioned by NHS England which is part of the Government’s ‘General practice Forward View’ Programme, relies on collaborative working to enable additional patient access.
You will still remain registered with Royal Primary Care Clay Cross | Grassmoor and the extended access is in addition to the current services we provide.
This additional access will be in the form of pre-bookable and on-the-day appointments which can be booked via Royal Primary Care.
This service provides normal GP or Nurse appointments across a wider period of opening hours.
It is NOT a drop in or emergency clinic.
We are unable to see patients who do not pre-book.
Please be assured that the Practices providing these services have signed an Information Sharing Agreement which governs the appropriate use of patient data in order to provide Health Care Services. Existing confidentiality clauses ensure that all employees access data appropriately and in a fully audited manner.
Primary Care facing worsening recruitment crisis
Recent research shows that the national short fall of GPs is worsening. Up to 15.8% of all GP vacancies are unfilled - article here. In spite of this we have recruited 4 GPs already this year and Royal Primary Care continues to actively recruit GPs in order to provide a safe, stable clinical service.
Royal Primary Care Clay Cross and Grassmoor
Royal Primary Care has operated the surgeries at Clay Cross and Grassmoor since 2016. As part of our strategy to align all our practices the look and feel of the website and the practices has been revamped. The Blue Dykes Surgery is now known as Royal Primary Care Clay Cross and the Grassmoor Surgery Royal Primary Care Grassmoor. The new logo features the locally iconic Headstock wheel reflecting the rich industrial heritage of the area.
Delays to cervical screening ("smear") results
We have been informed by the National Screening Laboratory in Derby that there are on going significant delays to returning cervical screening results of up to 16 weeks. Please do not contact the Laboratory directly and please note we are not able to expedite results.
Due to changes in the way ear care is commisioned, from September 1st ear syringing will no longer be available from Royal Primary Care or neighbouring practices.
This leaflet provides you with information on ear care Ear Care
Medicines which will no longer be available on prescription
All Derbyshire Clinical Commissioning Groups (CCGs) are following a new NHS policy that means the following over the counter (OTC) products will no longer be available on prescription: gluten free foods, hay fever remedies, migraine treatments, anti-dandruff treatments, sunscreens, simple painkillers such as paracetamol and ibuprofen.
The new policy is being implemented across the whole of Derbyshire, including all five Royal Primary Care surgeries and is a Commissioning not a Practice decision. If you wish to comment about it please contact the appropriate CCG.