The RPC Clay Cross Patient Participation Group (PPG) was founded in April 2008 and membership is open to all patients registered with the practice at the two surgeries of Clay Cross and Grassmoor.
We are affiliated to the National Association of Patient Participation.
New members are welcome particularly from underrepresented groups such as young people and patients registered at Grassmoor who have recently transferred to the RPC Clay Cross practice.
The aims of the PPG are:
In summary the PPG should make stronger the relationship between patients and the practice which is critical to the provision of high quality general practice for all patients.
For more information about PPGs see www.napp.org.uk
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Latest Annual General Meeting Minutes
AGM Minutes 2017
We carried out a patient survey earlier this year. The Patient Participation Group at the surgery supported us with this project. See some of the results and comments we received which include opinions both positive and negative.
Patient Survey 2016
Clay Cross Patient Survey - December 2016
Grassmoor Patient Survey - December 2016
Clay Cross Patient Survey - March 2016
Grassmoor Patient Survey - March 2016
Patient Survey 2015
View the Clay Cross Patient Participation Report HERE
View the Grassmoor Patient Participation Report HERE
Patient Survey 2014
View the Clay Cross results HERE
View the Grassmoor results HERE
Patient Survey 2013
View the Grasmoor results HERE
View the Action Plan HERE
Patient Survey 2012
View the report HERE
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